Priceline.com
BEWARE they will charge twice! - Bid on Hotel Room

Over the years I have bidded on priceline.com for hotel rooms. I am a frequent traveler who uses priceline about twice a week and work for a company that uses priceline about 10 times per week. We have never had a problem and have always been satified with its services but now I booked a hotel room a couple days ago and they charged me twice. After contacting pricline they said that 1 charge is the authorization charge and the other is the actual charge but they only show 1 charge in there system, they suggested I contact my bank and so I did. My bank says that there are 2 charges on my card and priceline needs to fix it. After calling back and forth they told me the charge will be dropped within 48hours and its been over 52 hours and I am still waiting... Beware everyone they will try to charge you twice. They have lost a very loyal and reputable customer and the fight continues for me to get my money back. Next time I rather spend the extra 40 dollars instead of having to go through this hassle...

Company: Priceline.com
Country: USA

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