Home Depot
Order Email Said Card Failed, Then Long Waits for Support

I ordered an item online and received an email the next day saying they were unable to process my credit card. I called my credit card company, and they processed $1, so there were no issues on my end. The email said to contact them by various methods if I wished to keep the order.

I went to chat and waited 13 minutes, only to be told to call them. I called and there was a 15 minute wait time. Home Depot, you can keep your merchandise and give me back my $1.

Company: Home Depot
Country: USA

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