Home Depot
Carpet Order Never Arrived and Credit Card Refund Delayed

I ordered a carpet online from Home Depot. I never received the carpet, and I had to contact them to find out the carpet was damaged in transit. I have called customer service 3 times and sent 5 emails trying to figure out the status of my credit card refund. It has been close to a month and still no refund on my credit card. I finally had to dispute the charge with my credit card company. I now drive 30 minutes out of my way to go to Lowe's. I will never use Home Depot again.

Company: Home Depot
Country: USA

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