Extra Space Storage
Mr - Billing / Customer Service

I am a new customer and was told I would receive an email reminder of the payment due;I did not;when I visited the store I was told by the mgr, Rich, that he had entered an incorrect address;when I paid the bill he charged me a late fee, sarcastically telling me it was my responsibility to know the due date

Company: Extra Space Storage
Country: USA

  <     >