Sears
Riding Mower Service Appointment Missed With No Call
- 04-15-2010
- 0
We have an appointment today to have our riding mower serviced and it was scheduled between 8-12 and it's almost 3:00. No one had the courtesy to call and let me know that there was a problem. Called customer 3x which in my opinion was a waste of time. I can't believe that they don't have enough people employed so this doesn't happen. I feel like this day has been wasted because the Tech didn't bother to pick up the phone. Very disappointed in Sears.
Company: Sears
Country: USA