Direct TV Sales
Direct tv - service/installation

On January 18 Direct tv came to our home to install our cable tv. Though there work was satisfactory I would have to say that their customer service was something not to be desired. I told one of the service technicians to knock or ring the door bell prior to entering the house. He disregarded my wishes and continued to come in without knocking. I then locked all the doors to ensure they knocked. I then explained to the technician that I wanted certain boxes in certain rooms where they would fit into the various entertainment centers. He stated that he would fix that prior to leaving, he did not. Also the technician left the empty boxes behind that contained the company's materials. I have to also say that I am used to someone waiting to be ask if they want a drink not to ask for a drink like it is my responsibility to provide such a service.

Company: Direct TV Sales
Country: USA

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