JCPenney
Took back our promotion that was promise to us

We order window treatments on 4/17 which were to be installed within 5 weeks. The decorator consultant call us, told us that there will be a delay in our window treatments. We would not received them until the end of June or the first week of July. The cecorator consultant promise us that she would speak with her boss and that they would extend our promotion from Jan to July 0f 2010. Miss Ferry promise us that every thing was OK and not to worry about a thing. JC Penney credit dept. Waited until Dec 0f 2009 to tell us that they will not honor our promotion. They play a dirty trick on us. The custom decorator should be accountable for her action, not the customer. They made a promise to us and they should honor that promise. They put the screws to us. Now I do not want to have anything to do with JC Penney's. Will never buy a thing from them. Will pass on to other people what they did to us. They loss a very very good customer.

Company: JCPenney
Country: USA

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