Dell Customer Service
Pre-configured computer order delayed by configuration problems

Tried to order a pre-configured computer from Dell. Didn't wasn't pre-configured computer but took it to expedite shipping & receiving date as my hard drive fried. After 3 days computer hadn't shipped due to "configuration problems" What configuration problems... There shouldn't be any as I took pre-configured computer to avoid delay. Worse yet, Dell customer service couldn't have cared less and where more than happy to cancel order.

Company: Dell Customer Service
Country: USA

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