Dell Computer
Customer service passed me around and restocking fee on new Inspiron

I have bought quite a few Dell computers over the years. A few months ago, I bought an Inspiron computer, and I didn't like it. In the past, Dell sent me a new computer to replace the one I didn't like, and I was a happy camper. This time, Dell's Customer Service passed me from person to person for several hours. I never got any satisfactory resolution. Dell said they would take the computer back with a restocking fee. This was within the 30 day return period! I swore I would never buy another Dell because of the nasty customer service.

Company: Dell Computer
Country: USA

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