ADT Security Services
Awful customer service! - install!

Miscellaneous

We installed a security system in our new home in August WE PAID for it to be installed, just over 280.00. We pay monthly service also. (no freebies here!) When the installer left, and gathered the signatures... (with explination of the keypad) we noticed he installed the main junction box on a wall that was being dismantled in the basement. (YES BEING TAKEN DOWN AT THE TIME!) we called numerous times with no answer from CS, and no return phone calls. Told us we needed to talk to the instal mgr. It took nearly 3 months to get them on the phone, and then they refused to move the box, with out a 150.00 chg per half hour! (said it would take about 2 hrs!) Its a rip off. We never paid it, and would not pay for it to be moved. My husband ripped it off the wall, and stuck in loose in the corner of the basement! They ripped us off... Quite a few times!


Company: ADT Security Services
Country: USA
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Basement Doctor Waterproofing Corporation
Basement Doctor X Lifetime Guarantee, but where are they?

Dr. Hook It Up - Affordable Satellite Services
Inlaws paid to have TV taken down & installed at new home. Unfortunately, paid in advance

Northeast Pa. B-Dry System
Company installed faulty system to prevent water in basement will not honor warranty

ADT Security Services
Horrible system - service contract

Home Depot
Will not honor Flooring Warranty - flooring install

Slomins Security
Rip off installed 1yr. Ago, back 2 times for major service. Now cancelled without notice

Adt
Be careful

Firstline Security
No security - services

SafeT Systems
Safe T, I was sold a faulty security system and signed a three year agreement and now I am being billed for things I did not agree to. I was completely lied to and mislead

National Floor Direct
NFD Customer Service is POOR

SUBMIT A COMPLAINT