ADT Security Services
Horrible system - service contract

My husband and I installed an ADT wireless system about 1.5years ago. Less than 24hrs after the system was installed a technician had to come back out because a zone was in alarm. We fought zone alarms for MONTHS! I have lost count of how many times I have been on the phone trying to figure out what was going on. They finally installed a booster more than 6months later that took care of the problem for a little while. Now we have zone alarms AGAIN and ADT flat out REFUSES to work on the system other than Mon-Fri 8am to 430pm. I am sorry but I work for a living, it cost me $500 A DAY to miss work I have missed too many days for this system that I have only actually armed three times!!! I cannot just miss "an hour or so" to wait for a technician I have to miss the entire day so please ADT please explain to me WHY ON EARTH should I pay you ANOTHER $25 and loose $500 to come to my house AGAIN when I am sure this won't work either.

Company: ADT Security Services
Country: USA

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