Geek Squad
Technician Missed Rodent Damage in Oven and Asked for $100

Miscellaneous

I came across this thread while looking for someplace to rant about my terrible experience with Geek Squad. This guy was trying to get us to pay him $100 for basically coming to the house and saying there was nothing wrong with our oven, even though there was clearly something wrong with it. Well, we got the Sears guy to come a couple days later, who discovered that rodents were responsible for eating through much of the electronic parts in the back. Had we just listened to the Geek Squad idiot, we could have eventually had a tragic fire. Luckily, after calling this guy's supervisor, we ended up only paying the "technician" $5 just for coming out cause we're nice people like that. Moral of the story: If you're thinking about hiring someone from Geek Squad, just order a pizza and have the delivery guy try to figure it out. I promise you he'll have the same level of expertise!


Company: Geek Squad
Country: USA
  <     >  

RELATED COMPLAINTS

Geek Squad - Best Buy
Laptop Declared Fried After Pop-Up Removal

Geek Squad
MacBook Pro Repair Sent Away for 15 Days Because Store Lacked Tools

Patrick Woods
Geek Squad Service Tech Plan - Geek Squad Diagnostics and Repai

Best buy Geek squad
Internal Hard Drive Deleted and No Remedy Offered

Best Buy - Geek Squad
LG DVD Recorder Replaced by Store After Warranty Labor Dispute

Geek Squad
Store Technicians Cannot Fix Anything and Charge $100 for Data Backup

Geek Squad
Sold Webroot Instead of Protection Plan, Charged Twice, No Refund

Best Buy Geek Squad
No Help After Spending Over $500 When PC Problem Returned

Best Buy - Geek Squad
Computer Serviced Six Times but Replacement Denied for Lack of Qualifying Repairs

Best Buy
Geek Squad Misdiagnosed Blown Fuse on Pioneer Car Radio