Geek Squad
Sold Webroot Instead of Protection Plan, Charged Twice, No Refund
- 08-21-2013
- 42
Electronics and household app.
Don't use Best Buy Geek Squad unless you want a headache. I tried to buy their protection plan and instead I get sold the webroot, I was also charged twice for it. I asked for refunds on both and it has been 3 weeks and still nothing. They keep transferring me and telling me that they will look into it. I will never use them.
Company: Geek Squad
Country: USA