Best Buy
No Written Receipt Given for Credit Card Return in Portland

Returned an item to Portland Oregon BestBuy Item purchased online. Was told that item was credited to my account and that I was "Good to go", but that they couldn't give me a written receipt because of an error code.

They've got to be kidding! If they goofed up so badly that there was no printable receipt, how do I know they credited my account. Told them to give me a receipt or give me back item and cancel return. They said they that they couldn't do that and that they would "mail the receipt". Are they kidding!

Took a half an hour, but finally got a handwritten receipt from general manager showing that I returned item. I had to find the manager myself even though I asked several times. Have yet to see funds credited back to my credit card, but it's only been a day.

Company: Best Buy
Country: USA

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