Home Depot
Bogus "lowest price in the past" if you lost your receipt and paid cash

If you lost your receipt and paid cash HD takes advantage with what they call "the lowest price in the past"I just bought a "stainless steel BBQ" - the sticker showed that the old price was $ 299, - and the new price was $ 174, - (item # 039953526176) they only received 6 of these and I bought one of the two that were left after a couple of days. When I tried to return it without a receipt they told me that their system was showing $ 149, - as the "lowest price" I am wondering where and when they offered this item for $ 149, - naturally they are not able to provide that answer. I believe that they just don't want to tell customers "we give you $ 25, - less for not having a receipt." the customer can't proof that they never offered the item for that price and obviously these kind of lies are not against the law. I have had this experience also in the past - always when I try to return something for store credit, they claim that the item was offered almost for free in the past...

Company: Home Depot
Country: USA
State: Nationwide

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