Target Stores
Exchange - Refund policy screws consumers

I received a birthday gift that I needed to return. The person that gave me the gift attached a gift receipt. When I tried to exchange the item, I was told that the receipt attached was not the correct one. This item is CLEARLY a Target item, as when she scanned the item, she was able to tell me how much it was. The item was scanned at $89.00. I was told that without a receipt, they would allow me to exchange the item, but ONLY for an item worth $40.00 - NO MORE THAN $40.00. The item that I had received is completely unopened, which means Target will be able to put this item back on their shelves and re-sell it again for $89.00. Receipt look up did me no good, as my friend purchased the item by paying cash. She no longer has the CORRECT receipt.

If this were Wal-Mart, I would be able to walk in and get a gift card of the amount of purchase. I think this return/exchange rule does nothing but screw the consumer. This is a $89.00 item, what if it were a $250.00 item? Target sold the $250.00 item, then lets someone return it for $40.00, then re-sells that same item for another $250.00? It's time we consumers let the retailers know that we're sick and tired of being screwed out of money such as this. I'm done with Target. I've moved my prescriptions, I've stopped purchasing gift cards (at the tune of $5000 per month!)... I've posted a bulletin on myspace and hope that I can persuade everyone that I know to boycott TARGET!!! This is totally unfair and immoral=...

Company: Target Stores
Country: USA
State: North Carolina
City: Burlington
Address: University Drive

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