United Parcel Service
Supplement delivery needs signature, no timed redelivery, extra hour to pick up

I had ordered a nutritional supplement from a company and UPS was to deliver it. When I placed the order on a Monday, I did give them my correct address so they knew where to deliver it to. It was to be delivered the next day. On Wednesday, UPS called me and they were in a previous town that I had lived in 2 years ago. I gave him my correct address and it was to be delivered the next day. I get home and there is a note saying they could not leave it because someone had to sign for it. I called UPS because the time that they had checked from 1-3 when they would re-deliver was not good because I would be at work. She said that I could not have a specific time even though there were times that could be checked on the slip. I work Monday through Friday and don't get home until 6pm. So, after working all day, I get to go drive an extra hour to pick up my son's nutritional supplements because they can not deliver it to me. I will check with the company and see if FedEx can deliver it or I will go pick it up myself. UPS is a joke!!!

Company: United Parcel Service
Country: USA

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