Tool store go kart shop
Improper handeling of customer services

I went in to the retailer (device retailer go-kart store) to obtain my ATV set / restored / or traded. Our ATV wasn't beginning and that I visited have it mounted in the device shop. They stated they could be ready to repair it however it will definitely cost around 150 bucks. It was my second-time starting the shop to obtain my ATV set inside a month. The very first time I visited get my ATV mounted, my controls was damaged, the gas was dripping, the battery wasn't operating, plus they charged me 35 bucks. I had been so confused the 2nd period I went in simply because they stated it'd charge 150 bucks and also the only issue using the ATV was simply the steering factor. My loved ones and that I desired to trade the vehicle and also the shop people stated it had been not changeable, also it wasn't returnable. There is never an email or indication having said that, NO RETURNS/TRADES... About the receipt we'd it did suggest that they don't do results/traded with no bill. BUT we'd the bill, and also the shop people nevertheless offered us an issue. They continuously bothered us and stated we-don't understand what we're referring to and also the operator of the shop and also the supervisor of the shop continuously had various guidelines or issues they told us. The dog owner stated we are able to get our ATV mounted although not delivered. The supervisor stated it thus rudely that obtaining you ATV set isn't a choice. Additionally they, continuously alter the buying price of their providers, for example just how much the repairs are and just how much the automobiles price... CONFUSED!

Overall, the client support was terrible as of this location. We were continuously bothered, and lied to... Worst customer support ever!!!

Company: Tool store go kart shop
Country: USA
State: Illinois
City: Forest View
Site: toolstorechicago.com

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