Sephora
Worst customer service of my life

Shops, Products, Services

The supervisor on-duty in the Area Reasonable Sephora on Wednesday 11/17 at 7pm was so rude! I purchased the airbrushing makeup device in the shop however they were out-of my shade and so I purchased online. I acquired it within the email also it arrived damaged. I visited return and also the manger on-duty stated its not her issue and he or she doesnt work with the internet shop. All I needed was a mounted makeup pod, i invested lots of cash with this device. I dont understand why the Asain supervisor on-duty had been thus MEAN! She explained when i didnt like what she was informing me that I really could go right ahead and return the whole device online... I didnt wish to return it, I simply needed one which worked!:- (Now i regret actually purchasing something at Sephora.

All I'd like is what I taken care of, a functional basis pod color # 6.


Company: Sephora
Country: USA
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