Consumers Energy
Billing/refund problem

Like a great client of the power business I've usually compensated my statement promptly. Three Billings previously they overcharged me (I then found out later) and that I paid-as I usually do. With my subsequent statement they confirmed a credit of $99.79. I've attempted ever since then, returning to September, to obtain a look for my stability. First I had been informed it'd take-two months, then 2 weeks in the payment day, and today however no-check. I'm on social protection which organization doesn't have to utilize my cash (credit balance) like their very own bank account. I particularly requested they problem check up on a regular schedule since I actually donot have cash to sacrifice. They'll not I would like to keep in touch with a boss and also have been completely unresponsive. Do they've the best to maintain my cash and utilize it because they see healthy? I really donot feel so. I'm writing towards the professionals in Jackson, Mi and informing them that support supports are lengthy and pending. Could they delay a few months for me personally to pay for my statement?

Company: Consumers Energy
Country: USA
State: Michigan
Site: consumersenergy.com

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