T-Mobile
Prepaid Numbers Reassigned and Remaining Minutes Cancelled After Three Months

Purchased 2 T-Mobile SIM cards 12/31/07 for spare phones. Tried to use today. They've given both our phone numbers to someone else, and cancelled our remaining minutes. The rep (Ann #12272555) said this automatically happens after THREE MONTHS. This is not stated in our receipts or agreement, nor does this seem fair or reasonable.

415-283-5226 sim 8901260210040558919f
415-217-9526 sim 89012604440001289119f

Basically, T-Mobile stole our numbers and pre-paid minutes. After an hour on the phone today, there is no recourse, as "this is our policy."

Company: T-Mobile
Country: USA

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