T-Mobile
Overcharges

Telecommunications

For several months now -coincidentally since I allowed T-Mobile direct withdraw from my bank account-, I have been seeing strange charges on my bill from 800 numbers and Unlisted numbers. Calls are up to 169 minutes, 80 minutes, 91 minutes, and others are small 10 minute-calls again from numbers that one can't track back.

I called Customer Care repeatedly and they insist that those are calls I am receiving and accepting on my phone but I swear by god that is not true. I have no children or employees. My husband has his own line. None of us are speaking to these people.

T-Mobile insists that these are legitimate calls and I don't know what to do. I have stopped direct withdrawals and wrote the the Attorney General in my state. Watch out for T-Mobile.


Company: T-Mobile
Country: USA
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