Direct TV (DIRECTV)
Service Died Hours After Install, Then $341.38 Cancellation Fee
- 02-15-2009
- 46
On January 5, 2009, I had an appointment with DTV at 8 AM for the installation of 3 receivers. They came at 3 PM and did the installation, and by 6 PM the complete service broke down.
I tried to contact them from that time, and all I got was a voice recording until January 7, when I reached Loreen once. She said she would get back to me, but she did not.
On the 8th I got fed up and cancelled the service. The representative then told me I had to pay $341.38 because I did not cancel within 24 hours.
They sent 2 boxes for me to return the receivers, and I returned the 3 receivers.
Company: Direct TV (DIRECTV)
Country: USA
Address: 2230 East Imperial Highway El Segundo CA 90245
Phone: 3109645000
Site: directv.com