McDonalds
Wrong orders and yelling staff at Milford McDonalds

This particular store is bad to the core. They constantly get the orders wrong, and worse will even result to vocally harassing/attacking customers.

After receiving 5 incorrect orders (southwest salad with no tacochips) I placed a complaint with corporate. Two weeks later I again receive an incorrect order and when asking to get it right I was verbally attacked and yelled at by the cashier and another worker behind the counter. Amazed, I called corporate again and then the floor manager. The floor manager not only didn't apologize, but went on to say he didn't see the problem and he didn't believe his staff would yell at me. (pretty much calling me a liar) then gruffly saying "well what do I need to do to make you happy, you want a free salad".. Never offering an apology, insinuating I was a liar and just wanted to get rid of me.

???!!! I was shocked to say the least. His attitude was completely unacceptable and I could see this store is mismanaged to the core and out of control.

Company: McDonalds
Country: USA

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