Sears
Mattress set delivered with box springs but no mattress
- 09-11-2008
- 21
On 6/24/08, I ordered a mattress set on line. It consisted of 2 box springs and a king mattress. The 2 box springs sets were required to fit the mattress.
It said instock for my zip code: 31210
I received automated calls almost daily confirming my delivery for the morning of 7/5/08.
I gave my bedroom mattress set to my kids, who live 100 miles away from here on 7/4/08, to take home with them.
This morning 7/5/08, the delivery truck showed up with my 2 box springs, but no mattress!
They are now saying it will not be available until 7/25!
What am I suppose to sleep on?
We were offered a $50 gift certificate, which we did not accept. It will not even pay for one night in a hotel or for the $74 dollar delivery charge! Sears service never fails to disappoint me. This is outrageous.
I need my mattress now! (Simmons Beautyrest Coney II Firm King Item#
08222019000)
... And know one at Sears cares!!!
Company: Sears
Country: USA