Game Crazy
Game crazy refused to exchange or refund my defective ps3 six days after I bought it

I went to game crazy and bought a ps3 and paid for an aditional
1 year extended warranty for $69, well as you know wallmart is 90 days, toys r us is 30 days, best buy is 30 days. I never thought I would get ripped of by
any retailer espesially within 15 to 30 days. Well fernando the manager of game crazy in national city told me they could do notihing about my defective
product and I would have to call sony wow! I never heard that before i allways delt with the retailer that I bought the product from. So after talking
to the manager still within the warranty time he tells me theres nothing he can do and to call sony to replace the ps3 after I did all that sony took almost a month to exchange my ps3 and when they did, they sent me a
cardboard box with ps3 with a diferent serial number. So now I call retailer and im pissed of because it still does not work, so he said ok bring it in ill give you store credit, but when I get there he said it has a different serial number and that my warranty is void. I said you are the one who told me to send it
because you couldnt exhange it now that im willing to accept store credit you cant even do that because you cant verify that sony has the old console
I will give this 7days then I will file.

Company: Game Crazy
Country: USA
State: California
City: National City
Address: 1121 Highland Ave National City
Phone: 6194745420

  <     >