Game Crazy
Terrible experience

I went to game crazy and bought a ps3 and paid for an additional 1 year extended warranty for $69, well as you know wallmart is 90 days, toys r us is 30 days, best buy is 30 days. I never thought I would get ripped of by any retailer especially within 15 to 30 days. Well fernando the manager of game crazy in national city told me they could do nothing about my defective product and I would have to call sony wow! I never heard that before i always dealt with the retailer that I bought the product from. So after talking to the manager still within the warranty time he tells me theres nothing he can do and to call sony to replace the ps3 after I did all that sony took almost a month to exchange my ps3 and when they did, they sent me a cardboard box with ps3 with a different serial number. So now I call retailer and i am pissed of because it still does not work, so he said ok bring it in ill give you store credit, but when I get there he said it has a different serial number and that my warranty is void. I said you are the one who told me to send it because you couldn't exchange it now that i am willing to accept store credit you cant even do that because you cant verify that sony has the old console I will give this 7days then I will file.

Company: Game Crazy
Country: USA
State: California
City: National City
Site: gamecrazy.com

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