Best Buy
Installers burned out CD player during car jukebox install

I purchased a car jukebox from Best Buy, had them install it, after 3 hours they installed it, but the car radio wouldn't play with the jukebox, technician told me I had to buy a specific brand in order for the two items to be compatible, i ended up buying an adapter, I had another cd player that was in a friends car, they took this cd player out (working) installed it into my car, after another 2 hours I came around and saw them putting the cd player in my car all of a sudden smoke was coming out of the back of the unit! The tech said the cd player had a minor problem, after taking the cd player to a professional place, He confirmed my fears I talk to 2 managers, the gm had a little sense and offered to repair the product they burnt out, 1 week later (when they told me to come back) the product still isn't finished and this time the gm says I lied and didnt talk to customer service, to my face! Called me a liar, instead of punching his face in I counted to ten and walked out of the store. To be continued P.S. Go to Circuit City anywhere but Best Buy

Brandon
Stone Mountain, Georgia

Company: Best Buy
Country: USA
State: Georgia
City: Stone Mountain

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