T-Mobile
Contract Falsely Extended and Early Cancellation Fee Reported to Credit

Last year my fiance borrowed my T Mobile cell phone while traveling to New York. The phone malfunctioned so he went into a T Mobile store and bought a new cell phone, charging it on his American Express Card.

Weeks later I received a letter of thanks for my signing an extended 2 year contract.
NOTE: I am the only person on the account.
I did not authorize any purchases nor extension of contract. No documentation was given my fiance except for his purchase of a new phone on HIS card.

I have been a customer over 10 years so I felt T Mobile would see the contract extension as a mistake and retract the error. Instead I was told by 2 representatives to either comply with the extended contract or disconnect the service.
Since I had not signed for an extended contract nor authorized it, I had the service disconnected. Then I was billed over $ 600 for disconnecting. T Mobile did reduce the charge to $ 200. However, I made it clear that I was NOT going to pay for anything to them for doing what they advised me to do.
My attempts for T Mobile to produce the documentation whereby I signed an extended contract have been unsuccessful. They are unable to produce documentation because I DID NOT sign any. If there is a class action suit I can join, I would apprectiate the information. T Mobile is now reporting this on my credit report.

Company: T-Mobile
Country: USA
State: Alabama
City: Birmingham

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