Directv
Disputed Balance After Moving and Collection Agency Call

I was a Direct Tv customer for over six years and when I moved to a different area, the company was very unprofessional handling an ongoing problem regarding a supposedly unpaid balance on my account. I would never recommend Direct Tv to anybody again. The customer service is awful and not professional at all. After speaking to many different representatives on the phone and even supervisors, I was still being charged the same amount that was supposed to have been waived for being a long time customer. I tried to resolve this matter and I was always willing to pay any outstanding balance that I knew I owed them. Unfortunately, the last call I received was from a collection agency as if I had just ignore the matter all together; I am beyond aggravated and annoyed with Direct Tv and for this reason, I will write as many reviews as possible to let people know how they will be treated if the ever had to cancel their account, no matter if they were great customers or not.

Company: Directv
Country: USA

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