Star Vista Entertainment (Time Life)
Charged $24.95 After Thirteen Days of a Thirty Day Trial
- 01-29-2014
- 37
I ordered an item on Nov. 22.
It was billed for this item on 12/16 by DHA & Time Life on 12/16/13.
I received the item on 12/17.
It contained a "Welcome Package" available to me for a 30 day trial period.
I was charged $24.95 on 12/30, just 13 days after receiving the "Welcome Package", not 30 days after receiving it for review, which would be 1/29.
I called to cancel on 1/2 #11754 and asked that $24.95 be refunded.
I was refused by Regina and her supervisor Jasmine. They were including the days I did not have the item.
I've written twice to the address above, in KY, but they did not respond.
Interesting: I was billed in VA. Complaint # in CA. Company is in KY.
Company: Star Vista Entertainment (Time Life)
Country: USA
Address: 1226 Aviation Blvd Hebron KY 41048
Phone: 8009507891
Site: timelife.com