Sears
Kenmore Microwave Stopped Heating After Repair and Two Week Wait

I purchased a Kenmore microwave less than one year ago. About 2 months ago the microwave stopped working, Sears came out and repaired it. Now it runs but does not heat at all. Chatted with a rep, Sears will send a repair person more than 2 weeks from now. They will not consider replacing a microwave that is still under warranty without a service call. Absolutely unacceptable quality and service from Sears. I had read many reviews about the quality of the Kenmore brand but am disappointed. Very poor quality and service.

Company: Sears
Country: USA

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