Direct Brands, Inc
Consumer Report

I mistakenly paid twice for 3 different orders of books from Mystery Guild. I have tried repeatedly since July 1, to receive reimbursement from Direct Brands. After being on hold 15-20 minutes several times, I have been told to send an e-mail (during one call) and then send a fax (different call) with documentation of my payment, and that the problem would be resolved. I have done both to no avail. Today I waited on hold another 20 minutes and finally had to hang up. I will continue to pursue this. And booksellers wonder why people are switching to e-readers...

Company: Direct Brands, Inc
Country: USA
State: New York
City: New York
ZIP: 10119
Address: 250 West 34th Street, 5th Floor
Phone: 2125962116
Site: directbrands.com

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