Directv
Satellite Service Lost Often and Old Movie Rental Billed

For many years we would lose our satellite service during the spring, summer and fall months, but would pay our $131 per month to them. We finally cancelled and turned in our key cards. They supposedly found a porn movie rental on the card from 6 years ago and tried to bill it us. We never ordered such a thing and I told them I wanted the bill removed. They refused. Then they turned around and billed my credit card without notification or permission. Lousy service and even worse customer service. They should have billed us 6 years ago so I could have dealt with it then. Don't use them.

Company: Directv
Country: USA

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