Securus Technologies
Unexpected payment demand after account was cancelled and refunded

Miscellaneous

Not sure if this is a scam or not, but I had a phone message saying they were Securus Technologies and that we owed a payment that must be paid immediately. The thing is, we cancelled our account about six weeks ago and were refunded the balance. When I tried to contact Securus Technologies I could not reach a live person, and the recording kept saying we did not have an account. Is this a scam trying to get money from us?


Company: Securus Technologies
Country: USA
State: Texas
City: Dallas
ZIP: 75254
Address: 14651 Dallas Parkway, Suite 600
Phone: 9722770300, 8008446591
Site: securustech.net
  <     >  

RELATED COMPLAINTS

Securus Technologies
Unused call balance recoverable only through Western Union and no employee reachable

Securus Technologies
Calls cut off at ten minutes, prepaid account owes balance

Securus Technologies
Paid for family calls that kept dropping, refund requested

Securus Technologies
Deposit made but inmate calls would not connect

Securus Technologies
Video call deposit of $20 never worked, refund refused

Securus Technologies
Unaffordable call rates and prepaid account gone negative

Securustech
Four account numbers, $24 calls to Arizona and surprise bill

Securus Technologies
Calls costing $14 that cut off after a second

Securus Technologies
Overpriced inmate calls that drop after ten minutes

JailCallServices.com
Consumer Report