Verizon Wireless
Promised refund for $10 monthly overcharge denied, service suspended

Verizon Wireless agreed that they were over charging $10/month for about 12 months and refund within 7days about a month ago. I was expecting that refund to pay up my past due of 100 _ dollars. I found today that my service was suspended. I called in and found out the refund was denied by the supervisor a month ago. I asked why I did not get the notice. They told me that they sent a text to call Verizon. Anyway, I could not get my service back unless I pay 103 plus $60 reconnection fee for 4 lines. I asked for cancellation and
found out I have to pay $790 to terminate the services. Finally, they gave my $30 break on $60. Should I say thank you Verizon??

Company: Verizon Wireless
Country: USA
State: New Jersey
City: Basking Ridge
ZIP: 07920
Address: One Verizon Way
Phone: 8009220204, 9085592000, 2012542544, 9732542000
Site: verizonwireless.com

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