CenturyLink
Repeated Rate Hikes on 7 Meg Internet Plan Promised as 12 Meg

Well this company keeps uping my monthly rate to 51.36 for seven megs. This is the 3rd time they have raised my rates. The discount was to be 19.00 a month for 6 mo. Instead they billed me for 35.00 a mo. After pestering them for 2mo. They reduced it, then raised it back up to 35.00 claiming this was my monthly fee because I was only getting 7megs of service not the full 12 megs they claim to provide. And advertise even now on tv and the internet. So now my new bill is 51.36 a month the billing cycle they use is I think fraudulent. They claim the bill is due march 14th then when i called them they stated my april bill is due on the 7th. They said that they bill ahead. These people have been lying to me from the start with the salesman promising 12 megs of service. I need the internet but I really don't like this company. I'm on a fixed income but I can't afford these constant rate hikes. Please help.

Company: CenturyLink
Country: USA
State: Louisiana
City: Baton Rouge
ZIP: 70808
Address: 2600 CitiPlace, Suite 4754
Phone: 8774362277, 8002014099, 8006726242, 8773860217, 9195547900
Site: centurylink.com

  <     >