Best Buy
Master Card Best Buy $50 Off coupon fiasco - customer service

I went to BB with the $50 off coupon on the 22nd. After 20 min drive, 30 min in the store and being told it was not valid and 20 minute drive home, I chatted with Customer Service to request $50 compensation for their print error.

No interest in taking care of a customer. I advised I'd wait 5 days for compensation and they had a chance to turn lemons into lemonade. No reply. So, I will no longer buy from BB.

They don't seem to care about making up for their errors.

Don't seem to be a customer focused company. I've got SO MANY other choices.

Company: Best Buy
Country: USA

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