Coldstone Creamery
Store does not honor coupon instead laughs at their customer

I presented a $1 coupon that I received from the newspaper. The manager mentioned that I could pick from 2 sizes and anything from the board posted on the wall. When I tried to pay for my ice cream with the coupon, the cashier brought the manager over to review the coupon again.

The manager said that it wasn't valid because I did not select a "signature item". I mentioned to her what I had interpreted from the manager. The cashier laughed at me and I said that it was deceptive advertising. The bottom line is if I misinterpreted what the manager had said, I didn't deserve to be laughed at and the manager should have tried to make me feel like a welcome customer. They never honored the coupon or tried to make me feel like an important customer. From the previous Yahoo review it looks like that this location is taking advantage of customers.

Company: Coldstone Creamery
Country: USA
State: Washington
City: Bellevue
Address: 15600 NE 8th St., #J2

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