Comcast Xfinity
Billed After Cancelling Service and Equipment Pickup Credit Not Issued
- 12-21-2012
- 7
I canceled their service because they stated that my payment was lost. After I canceled it they set up a time to pick up the equipment at a much later date. I asked that they not continue to bill with no service because they supposedly turned it off the day I asked. They sent me a bill that included services through Dec yet over the phone they said I would be issued a credit when they turned it off and the equipment was picked they also slipped up and said they had two accounts on me. This billing had the payment sent in sept posted oct 16th they said they would look it over and adj the bill however the credit was issued with me owing the amount they said I would be reimbursed.
Company: Comcast Xfinity
Country: USA
State: Pennsylvania
City: Philadelphia
ZIP: 19103
Address: 1701 John F. Kennedy Boulevard
Phone: 8002662278
Site: xfinity.comcast.net