Amazon.com
Horrible customer service

Literature & Books

2 bad encounters in 2 weeks. I have emailed them and called them asking how I can print an invoice for an order through them, but from a different vendor. I need the receipt to get reimbursed. They keep telling me to do the thing I've already done many times - and it only will let me access an order through them, from their warehouse. They treated me like an idiot - yet they do not have a solution to the problem!

Also, a book arrived all bent up. I called customer service. I do not like customer service from another country - the person did not understand realities here, and was not helpful. Amazon, you just lost a good customer. I buy a lot of books, and I will now be going elsewhere online.


Company: Amazon.com
Country: USA
Site: amazon.com
  <     >  

RELATED COMPLAINTS

AMAZON.com
Amazon review - Customer Service

Amazon.com, Inc
Awful, SLOW Service, NO support - TEXT BOOK

AMAZON.com
Amazon.com review - tools

Amazon.com
Amazon Poor Service and Book Review Fraud

Internationalbooks (used book seller on Amazon.com)
Owner: jack@proquobooks.com Advertises and sells fraudulently over-rated used-books online

Amazon.com
Non-Existent Customer Service

Amazon
Amazon good review

Amazon.com
Consumer Report

Amazon.com
I have been a seller on Amazon for 3 years now. I buy and sell most of my college books on the website and I have NEVER had a problem with anything. I sold one of my books, which was exactly as desc

Amazon.com
Amazon, Amazon Marketplace, and it's vendor "L0rM0wSSU" Refusing refund, mail fraud, misleading sales, misleading delivery