Amazon.com
Marketplace Vendor Refused Refund and Misled on Delivery Time

On May 31st I purchased two textbooks from Amazon.com with a 3 to 5 business day delivery for a couple of college courses that went from the 6th of June until July 8th. After my credit card was charged for the books it was revealed to me it was from vendors doing business on Amazon and it could take up to 21 days for delivery! I paid for the 3-5 day shipping with tracking not for 21 days so be warned about that when buying from Amazon Marketplace, you could wait a month and your course be over before you receive your text. Amazon doesn't disclose the 21 day thing until after your card has been charged. Even if you pay for overnight the vendors have 21 days.

One of the text arrived from DHL in 4 days in perfect condition except is was not intended to be distributed or sold in the USA. It is a copyright violation and it is stamped on the text. That vendor from Amazon agreed to take book back for a full refund, no problem.

Company: Amazon.com
Country: USA
Site: amazon.com

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