The Camera Professionals
Horrible Cust. Service

I requested a Canon Rebel XTi from these folks and immediately receive an email by having an order quantity seeking me to contact to confirm my purchase. I named the following day, and after 20 units on-hold using the same audio looping:

Rude customer support: "so what can I actually do for ya?"

Me: "Hi, I'd prefer to confirm an order please."

RCS: "Huh?"

Me: "I wish to confirm my order."

RCS: "What's the purchase number?"

Me: "56789"

RCS: "Huh?"

Me: "Five. Six. Eight. Ten. Nine."

*pause*

RCS: "It'll be 3-5 business days."

Me: "To ship?"

RCS: "Huh?"

Me: "3-5 business days to vessel, or till I receive it?"

RCS: "tomail" (she mumbled it)

Me: "Excuse me?"

RCS: "Have a pleasant evening." *click*

Fourteen days later, I'venot received or noticed something, and my credit hadn't been taken for that purchase. I called back, which period, it had been half an hour on-hold using the same audio, enjoying again and again.

RCS: "how do I assist ya?"

Me: "I'd prefer to examine the standing of my purchase please."

RCS: "Order number?"

Me: "Five. Six. Eight. Ten. Nine."

*pause*

RCS: "Cameron?"

Me: "That's &"

RCS: "It's on back order."

Me: "Do you realize whenever you could easily get that item in?"

RCS: "I dunno."

Me: "Alright, may I stop my purchase and obtain a reimbursement please?"

*pause*

RCS: "Your cancelation amount is 23456"

Me: "23456, Thanks."

*click*

They certainly were rude and appeared like they did not wish to assist me. Our expertise is not as poor whilst the others I Have read, but I still would not actually suggest this ensemble to my ex girlfriendis new sweetheart.

Company: The Camera Professionals
Country: USA

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