Priceline.com
Hotel parking fee and room size not disclosed and charge kept

Internet & Web

I was looking for a deal for a hotel in San Francisco. I went to all of the other internet sites to find the average price for 3 star hotels. I had my wife and 2 teens on this trip. We have traveled may times together and usually got one room with 2 queen beds and one roll away bed. I bid and had my offer accepted for $65 a night for 2 nights. I was shocked to learn when I went to the hotel site that parking was $32 a calendar day. I called the hotel and found out that they could not accommodate 2 beds in a hotel room and their small rooms would not fit a roll away bed. The hotel did not care that I would not be able to use the accommodations and would not cancel the reservations. They told me that I would have to cancel with priceline.com. Priceline told me that I would have to deal with the hotel. I ended up renting another hotel that did have 2 beds and a roll away for about $75 a night.

I had two hotel rooms rented for 2 nights and only stayed in one.

Parking is not specifically mentioned. If priceline sells me a price, it should include all normal amenities or inform the buyer that parking is extra... Do you still want this hotel.

I feel that priceline.com is a ripoff and I will gladly join any class action suit that starts up.

By the way... Your site is not secure so I did not include my correct address or phone number.


Company: Priceline.com
Country: USA
Site: priceline.com
  <     >  

RELATED COMPLAINTS

Priceline
Hotel sold as three star was only two star

Priceline.com
Five star Vegas hotel had no two-bed rooms and no refund

Priceline Priceline.com
Charged Twice After Hotel Offered Cheaper Room for $50

Priceline.com
Hotel Booking Hid $11 Nightly Parking Fee at Del Mar Hilton

Priceline.com
Confirmed hotel changed to downgraded Park City hotel

Priceline
Hotel Price Cheaper on Hotel's Own Website, No Cancellation or Upgrade Offered

Priceline
Hotel cheaper on its own website, low price guarantee refused

Priceline.com
Four-Star New Orleans Hotel Deal Cost Extra for Parking and Fridge

Priceline.com
Name-your-price hotel cost barely below normal rate with large markup

Priceline.com
Booked unwanted low-quality hotel on non-refundable terms