Geek Squad
Expedite Fee Demanded After Paying for Repair Coverage
- 01-18-2012
- 12
Ripoff alert!
What I was told when I bought Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong."
What I was told when I called today asking about Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong."
What REALLY happens AFTER Best Buy gets your money: You bring it in and are told by a Geek: We will look open in two weeks or more unless you give me $150.00 more just to expedite it, then we'll look at it in a week.
That is "bait and switch, " unethical, immoral, unprofessional and so much more. I have already lodged a formal complaint with my state's Attorney General today, will post this on Facebook, the complaint, all other ripoff sites, the BBB and any other blog and media I can find to warn others of this criminal behavior.
Company: Geek Squad
Country: USA
Address: PO Box 9312
Site: geeksquad.com