AT&T DSL Internet
Disconnected, Charged Without Permission, Calls Transferred and Dropped
- 03-05-2011
- 14
I have been a dsl customer and ATT as service provider sucks. I have never been so aggravated with a company in my life. I get disconnected from your service, which was your fault, then when I do try to get my service back, you say that I can't. I paid my bill by phone, then you take money from my account without my permission more than twice. I kept getting over charged but no one knows why and it never got fixed. When I do call, I get transferred place to place and get hung up on. Of course I get promised that my call will be returned if it happens, but it doesn't. The one time it did, I got transferred then hung up on. I could understand a couple of reps not helping me out but it seems that this is just ATT's policy.
Company: AT&T DSL Internet
Country: USA