www.Alltel.com
Alltel ripoff fees bad service customer service unethical practices customer service Fond Du Lac Wisconsin

Alltel disconnected my service without notification. I did pay my bill 10 days late. My first time in 6 months. I received automated message saying my bill was late so I paid it 2 days later. I was charged 35.00 reconnect fee. So I paid my bill on time minus the reconnection fee. Then 2 weeks later I go to use my phone and it is disconnected again. I called customer service
I was polite on the phone and was disconnected 2 times.

I called a 3rd time and the girl was rude and said I don't understand anything. I did pay my bill which is for a month ahead of time but i can't use my service because I'm disconnected again. She said I would have to pay another 35.00 which will be 70 on my next bill. This is bull shit. It shouldn't have been disconnected in the firsat place. Is this legal since I paid my bill just not the reconnection fee? I paid for serfvice I can't use. I sent nasty letter to alltel no reply yet.

Company: www.Alltel.com
Country: USA
State: Nationwide
Site: www.alltel.com

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