Verizon Wireless
Still Charged Two Months After Canceling Service

I canceled my service two months ago and have still been getting charged. The first Verizon employee I talked to (when I said "CANCEL ALL MY INTERNET SERVICES") interpreted my demand to be "put my services on vacation suspense and charge me more". My service had to then be reinstated to then be canceled. I have been charged for countless items since which amounted to over the $49.99 which I owed for canceling early. Verizon promised to eventually credit my account though has not yet. Also, I just received another bill for $19.01 for some reason though every time I call to dispute the bill I either get put on hold for forever or hung up on.

Company: Verizon Wireless
Country: USA

  <     >