PC Tools
Steal your money and lie to your face

PC Tools will automatically renew the license on theresoftware even if you dont give them permission, using old authorization codesthat may not have even been for that product. I purchased a registry cleaner in December and at that time I didnt authorize an auto renewal. Then againI parched an anti-virus product in March. I shortly found out that thesoftware was substandered and caused software to hardware problumes. Being thatI parched the product and didnt do enough research on the soft ware I took responsibilityfor my mistake and knew in a year that I would switch. I received an e-mail onDec 4 telling me that I was up for auto-renewal witch was a surprise sense I didntagree to that in the first place.

At the time I was 2 day post-op from having 2pound of titanium add to my spine from a previous injury. I was discharged fromthe hospital on the 6 of Dec. On Dec 7 I was able to check me e-mail for thefirst time sense going into the hospital and finding all out. I went to thereweb site and logged in to find that they had singed me up for auto-renewal on bothproducts. I immediately modified the account to reflect that I was not going torenew a substandard product. On the 9 of Dec they charged my card, that wasexpired with the wrong bill to address and the wrong security code, using a previousbank authorization code for a different product punches in March. I contacted customerservice and was told that billing will notify me in 1 to 2 days and that the problemwill be resolved. They have not responded to any more correspondence and Imstill short my money.in SHORT THEY LIE AND STEAL.

Company: PC Tools
Country: USA
Site: pctools.com

  <     >