PC Tools Inc
Scam don't purchase will bill you in spite of cancelling then refund days later!

Internet & Web

I had anti Spyware with PC Tools.
On 1/20 before it came time to renew, I received an email telling me that I should stop my auto renewal if I don't want my subscription to renew. I canceled out of the automatic renewal on 1/20. I have paperwork showing that my cancellation was successful. Today, on 2/12 PC Tools sent me an email saying that they deducted the money fron my account automatically. This was an unauthorized transaction. The amount was $39.99.in spite of my cancellation over a month ago, PC Tools took it upon themselves to still remove the money from my bank and now they emailed me saying it will take up to 14 days to see a refund. This is illegal and they need to stop this.
Product Name: PC Tools Spyware Doctor with Antivirus
They make sure no matter what link you click on, they will not give you a phone number for customer support.


Company: PC Tools Inc
Country: USA
Address: 350 Ellis Street
Phone: 16505278000
Site: pctools.com
  <     >  

RELATED COMPLAINTS

PC Tools
Consumer Report

Spyware Doctor / PC Tools
Automatic renewal, almost impossible to cancel

PC Tools
Fraudulent charge 5 years later for product Spyware Doctor// Mountain View

PC Tools
Automatic Renewal Internet

PC Tools
Spyware Doctor Technical support doesn't know how to fix computers San Francisco, Boulder California, Colorado

Pc Tools
Fraud

Dri*element5.com
Fraudulent charges

Spyware Doctor/PC Tools
Software does not do what it promises in their advertismenet Internet

Pc Tools
Cheated Me

Dri*element5.com
Unauthorized charges to credit card